FREQUENTLY ASKED QUESTIONS

• Will the insurance company pay for this service?

Yes, in many situations insurance companies will cover the costs involved depending on the medical necessity of the transport. We will bill the insurance company directly in all written pre-approved cases. Otherwise payment, including co-payments and deductibles is due prior to the medical escorts departure.

• How do I pay for this?

Parkview accepts: bank wires, money orders, direct deposits, American Express, Master Card or Visa.

• How much notice you need?

Once a physician has cleared the patient for travel and a receiving facility has been secured, Parkview can organize travel plans within 48-72 hours of your initial phone call.

• How does the service work?

Our team manages the entire process for you. We schedule ground transportation and manage communications between doctors, ambulances, airline medical desks and families.

• Can someone travel on a flight if they are non-ambulatory?

Yes. Most of our patients are unable to ambulate onto the aircraft or within the aircraft cabin. Special arrangements are made to safely transfer the patient on and off the aircraft, to their seat, or to their stretcher.